About Urban Security Systems & Fire
Trusted security and fire protection specialists for homes and businesses across Sussex and the South East since 1999.
ESTABLISHED
1999
25+ YEARS OF EXPERIENCE
WHO WE ARE
A local team focused on protection, reliability and service
Since 1999, Urban Security Systems & Fire has been helping homes and businesses across Sussex and the South East stay safe and secure.
As an independent company, we take a practical, customer-focused approach, listening to your needs, understanding your property and recommending solution that are right for you.
From design and installation to ongoing maintenance, we deliver high-quality systems, professional service and honest advice you can rely on.
25+
Years of experience
SUSSEX
BASED
1000s
SYSTEMS INSTALLED
24/7
SUPPORT & MONITORING
SSAIB
APPROVED
OUR APPROACH
The right protection starts with understanding what you need.
Every property and every customer are different. That’s why we take the time to listen, assess your needs and understand your goals before recommending the right solution, not just an off-the-shelf package.
Site-specific recommendations
Clear, jargon-free advice
Solutions tailored to your property
Support beyond installation
HOW IT WORKS
From first conversation to ongoing support
We keep the process clear and straightforward. From understanding your needs to installation and ongoing support, we’re with you every step of the way.
01
Initial conversation
Discuss your property, concerns and priorities.
02
Site survey
Assess the building, existing systems and areas of risk.
03
Clear recommendations
Explain the right solution and provide a straightforward quotation.
04
Installation & support
Install professionally, demonstrate the system and provide ongoing aftercare.
PROFESSIONAL STANDARDS
Security work carried out to recognised standards
Urban Security Systems & Fire is SSAIB approved, giving customers added confidence that our work is independently assessed are caried out to recognised industry standards.
Independently assessed
Our working practices and installations are subject to external assessment.
Recognised standards
Systems are designed and installed in line with relevant industry requirements.
Qualified engineers
Work is completed by experienced professionals who understand both the technology and the property.
Clear accountability
Customers have the reassurance of documented processes, professional servicing and ongoing support.
WHO WE PROTECT
Protecting homes and businesses accross Sussex
From individual homes to busy commercial premises, we design security and fire protection around the people, property and risks involved.
FOR HOMES
Security that fits around everyday life
Urban helps homeowners protect their property with practical, easy-to-use systems designed around the way they live.
FOR BUSINESSES
Protection designed around your operation
Urban works with businesses, landlords and organisations to protect premises, staff and assets without disrupting day-to-day operations.
ONGOING SUPPORT
Support does not end when installation is complete
A security or fire system needs to remain reliable long after it has been fitted. Urban provides continued support, servicing and practical advice to help keep systems working as they should.
Planned maintenance
Regular servicing helps identify faults early and keeps systems operating reliably.
Fault support
Straightforward help when something is not working as expected.
System upgrades
Existing systems can be reviewed and updated as technology, properties or requirements change.
Help using your system
Clear guidance for customers, staff and anyone responsible for day-to-day operation.
Maintenance, servicing and support from a team that knows your system.
WHAT OUR CUSTOMERS SAY
Trusted by homeowners and businesses across Sussex
We’re proud to earn the trust of our customers through reliable systems, honest advice and great service.
The Urban Security Company sets standards few can match for professionalism, expertise, and the dedication of its friendly staff. Highly recommended, I have tried some of the “rest” these guys are simply the BEST OF THE BEST👍
Nick Cheyney
Brighton homeowner
Reassured and protected with the system installed recently by Urban Security. Great to have a local Sussex Business offer such outstanding service with a genuine and passionate interest in safety and security. The Team at Urban know their product, deliver in the moment resolution with EXCELLENT customer service and ongoing care – thoroughly recommend them and their services.
Colm Bourke
Brighton resident
High quality service. Every time I have contacted Urban Security Systems & Fire (and this is a lot due to work), they are more than happy to help. Very friendly, quick to answer and reliable. I highly recommend. Thank you
Chaya M
Brighton business owner
Let’s make your property safer
Tell us what you would like to protect and we will arrange a no-obligation conversation or site survey.
